WHEN YOU ARRIVE:
Please check-in at our Wyndham Welcome Center when you arrive in the area.
Resort Address: 825 Parkway, Sevierville, TN 37862
Resort Phone Number: 877-383-1037
Hours of Operation: 9 a.m. - 5 p.m.
You can find the details of your reservation on your reservation confirmation materials.
Please note that, where applicable, you are responsible for hotel taxes, resort and parking fees that will be charged to you directly by the hotel. You can find the additional fees you can expect on your reservation confirmation materials.
- Your tour time and specific location directions can be found on your tour confirmation email.
- Please plan on arriving for your tour approximately 15 minutes prior to your scheduled appointment.
- Photo ID and a major credit card are required when checking-in for your tour. Debit cards are not considered a major credit card.
- You will need arrive to your tour with your spouse if married, or partner if cohabitating.
- If you have any questions about your reservation or will not be able to travel please call our Vacation Specialists at the number on your reservation confirmation email or at 800-648-0852.
DRIVING DIRECTIONS TO THE TOUR:
From the North:
From I 40 take 407 exit, go south on 66/Great Smoky Mountain Parkway approximately 9.5 miles to the Welcome Center. We are on the right at traffic light number 14.5. You will see a big blue sign that says Welcome Center. There is no sign on the building.
From the South:
On Hwy 441(441 is a Pkwy) go straight through Gatlinburg and Pigeon Forge. Go past the Super Wal-Mart and continue approximately 1.2 miles. At traffic light 14.5 turn left onto Hicks Drive. The entrance to the Welcome Center will be the first driveway on the right.