Riviera Maya 2012

Baggage Allowance

The allowance of checked luggage per person varies with different airlines. Checked luggage cannot exceed 50 pounds in weight or be larger than 62 inches in dimension (length + width + height) per piece. Carry on items must be small enough to fit beneath your seat or in the overhead compartment aboard the aircraft. You may have two items for carry-on. If you take more than the allowable number of bags, the airline may impose an “excess baggage charge” which would be at your own personal expense.

Baggage Tags

The baggage tags that accompanied this booklet should be attached to each piece of luggage you are taking on this trip. Please fill them out completely with your name and address. These tags greatly expedite baggage handling and should remain on your luggage throughout the program. Also, place the bright cover on your luggage handle.

Clothing

Sportswear is worn day and night. Women usually wear very informal dresses, slacks or dressy shorts at night. Men wear sport shirts or a sports coat. Resort casual attire is appropriate for all activities except the special awards night. The Awards evening will be formal - with cocktail attire for the ladies and suits or coat with tie for the gentlemen. It is not black-tie.

Common Courtesies and Local Customs

You will find the local people very friendly and will go out of their way to make your stay enjoyable. The official language of Mexico is Spanish. It is customary to be greeted with a handshake or “abrazo” (hug). “Hola” is the traditional greeting for hello, “Adios” for farewell and “Gracias” for thank you.

Currency

The currency in Mexico is the Nuevo Peso or New Peso (MXN). Currently, $1.00 USD buys 13.00 MXN and can vary each day. All major credit cards are welcome. Traveler´s checks are, by far, the safest and best to bring with you. Personal checks are difficult to cash. U.S. dollars are also accepted at many places.

Departure Procedures

Farewell Brunch

Luggage Pull

You will be given a “Departure Notice” advising of the assigned time to place your luggage in the hallway, outside of your guest room door. Your luggage will be collected and placed for transport to airport. Please be certain that your Wyndham baggage tags are attached to all luggage. Upon departing from the hotel, you will be asked to identify your luggage.

After checking out of your room, if you have carry-on luggage that you would like to store while awaiting your flight, it may be taken to the bellman or the Hospitality Desk for storage.

When checking out of the hotel, please stop by the Front Desk of the hotel to pay for any incidental charges incurred during your stay at the Fairmont Mayakoba Riviera Maya Resort.

Be sure NOT to pack your airline documents and all other pertinent identification such as driver’s license, etc. Keep all medication that you may require on your trip out of luggage being checked.

Be sure and check your room for any belongings that may be inadvertently left behind. Be sure that you have all camera equipment, prescription eye glasses, sunglasses and your wallet with you.

Transportation to the airport and luggage porterage for your return flight is provided. We wish you good health, continued success in 2013 and a safe journey home. Adios and gracias!

Electric Current

The current is the same as in the United States.

Ground Transportation

Upon arrival and departure, you will be personally greeted and transported to/from the airport. Airport porterage and baggage handling is provided. Rental cars can be arranged for you at your own expense. If you have a rental car, be sure to get Mexican insurance as your U.S. insurance may not be valid in Mexico.

Health Care

If you are taking prescription medication while in Cabo, please be sure to pack an ample supply. Carry your medications with you in your carry-on luggage. DO NOT PACK THEM IN YOUR SUITCASE. Please remember prescription medications should always remain in their original container.

Hotel Information

Fairmont Mayakoba Riviera Maya Resort
Carretera Federal Cancun
Playa Del Carmen KM 298
Solidaridad, Quintana Roo
Riviera Maya, Mexico, 77710
Hotel Telephone: 011-52-984-206-3000
Hotel Fax: 011-52-984-206-3030

Incidentals

All incidentals must be paid at check-out time. Items of a personal nature such as telephone calls, dry cleaning/laundry service or activities other than those scheduled will be placed on your incidental account. Upon check-out, your incidental account may be cleared by paying with cash, traveler’s checks or a credit card. The hotel honors all major credit cards. You are required to present a valid credit card to check into the hotel.

Interlining Your Luggage

If you have a flight connection entailing a change of aircraft en route to Cancun, be sure to have your luggage checked straight through (interlined) to Cancun. The luggage claim tag designation for Cancun is “CUN”, the airport code.

Name Badges

Please pick up your name badge at welcome desk upon your arrival at the hotel. Also, please wear your name badge at group activities during the week of travel to help everyone become more easily acquainted.

Optional Recommended Activities:

Reservations should be made at the orientation breakfast or as soon as possible at the Hospitality Desk, using your cash allowance or at your own expense. Some listed are complimentary.

• ATV’s (All Terrain Vehicle)
• Camel Safari
• Cancun
• Chichen-Itza
• City Tours
• Cooking with the Chef (by appointment)
• Deep Sea Fishing
• Diving
• Fitness Center - fully equipped
• Golf
• Horseback Riding
• Hotel Activities on Various Days (check schedule)
• Isla Mujeres
• Jeep Tours
• Jungle Tours
• Nightlife (Incluing CoCo Bongo, Daddy-O’s, and much more)
• Playa Del Carmen
• Pottery/Ceramic
• Rental Cars for exploration
• Restaurant Reservations
• Shopping
• Sky Diving
• Swim with Dolphins
• Snorkeling/Scuba
• Spa - Pamper Yourself!
• Tulum
• Water Sports (Jumbo Wave Runners, Kayaks, Parasailing)
• Xcaret Dolphin Adventures
• Zip Lines

Program Expenses

In addition to the Wyndham-hosted events, a $500.00 cash allowance will be given to each participant for additional meals and activities. Gratuities have been included for all Wyndham-hosted program events and services outlined in this booklet. This includes bellmen and maid gratuities. Other optional tours and activities are a personal expense and should be handled with cash, traveler’s checks or credit card.

Property Transportation

The resort offers electric carts, complimentary bicycles, and covered boats, called “Lanchas”. The boats are complimentary; however please make reservations for use in advance.

Time

Riviera Maya is located within the Central Time Zone. There is a one (1) hour time difference from Eastern Standard Time and Riviera Maya.

Tipping

A 15% gratuity is normally added to bills in most hotels and restaurants.

Travel Requirements

When departing your home city, arrive at the airport at least 90 minutes early and have photo identification with you. To enter Mexico, you will need a Tourist Card (FMT). To get your Tourist Card approved, you will need to prove citizenship; a passport is required for this purpose. Airlines will furnish the Tourist Card in flight. After approval, be sure to save the blue copy as you must present this copy when leaving Mexico.

Water

The water is pure and clear at the hotel. However, whenever traveling internationally, we recommend drinking bottled water. Regarding the water spigots in your room, please note that C is for “Caliente” which means hot - and F is for “Frío” which means cold.

Weather and Climate

Average temperature in February is 83 degrees during the daytime, and 68 degrees in the evening. The average rainfall for February is 1.5”.

Wyndham Hospitality and Information Desk

Throughout your stay, you are encouraged to take advantage of the many services available to you at the Wyndham Hospitality and Information Desk. The desk will be located in the convention area, near the Business Center. The desk will be open daily and President’s Club signage will be displayed to assist you.